top of page
WE ARE A SOCIAL ENTERPRISE SMARTPHONE REPAIR SERVICE STAFFED BY YOUNG EX-OFFENDERS AND YOUTH AT RISK
our VISION
A society where no young person feels that crime is their only option
There are too many young people in our society who feel pushed into crime to provide for their families. It's because our system is broken.
This crime can become violent. Knife crime offences resulting in injury have increased by 22% in the last year, and 85% of violent offenders are aged between 16 and 29. These young people are 4 times more likely to be victims of crime.
Trapped young people need credible options and a way out.
Our Vision
our mission
HARNESS THE SMARTPHONE REPAIR MARKET TO CREATE OPPORTUNITIES FOR AT-RISK YOUTH TO THRIVE
Our Mission
Employment is the single most effective factor in preventing and reducing offending. Good employment gives people choices.
Our mission is to use smartphone repair to create opportunities for at-risk youth to break down their attitudinal barriers to employment - to realise that income, belonging and self-worth gained through legitimate work.
We also strive to reduce skills-based barriers to work, paving the way for their transition to employment.
our values
TOUGH LOVE
We're unapologetically rigorous about our standards - and are compassionate about how they're met.
EMPOWERMENT
We're all about giving people a leg up, not a handout.
EMPATHY
We believe that everybody has a story. All you must do is listen.
Our Values
OUR STORY
CRACKED IT BEGAN AS A ONE-OFF youth centre INITIATIVE. THE REST IS HISTORY.
Working in an East London youth centre, our founder piloted a phone repair programme with a group of at-risk youth, with the aim of up-skilling them and boosting their confidence to make clean money.
The programme was a success and the phone repair skills they gained were rigorous - and marketable. We were all - youth and staff - excited.
The Year Here social enterprise incubator supported us to build infrastructure around our set-up, enabling us to run more repair programmes and fix more phones for more clients across London.
That infrastructure became the social enterprise that exists today: Cracked It.
The Centre for Social Justice named us Social Enterprise of the Year in 2018.
Our Story
bottom of page