CLAIM An aftercare SErvice

1. Troubleshoot

Download our diagnostic app on your device following the guide below.

2. Review

Our aftercare team will review your case. They'll be in touch within 1 working day with next steps.


If covered by our warranty, one of our technicians will meet you at your workplace to inspect your device and carry out the service required. 


OUR WARRANTY: A reminder


Hitches arising from our workmanship or parts

not covered

Hitches arising from liquid damage or post-repair accidental damage

Get started on your aftercare claim

Download TestM app on your device

Are you reading this from your smartphone? 

Click on the icon to proceed! 


Are you reading this from your laptop? 

Open the camera on your smartphone and scan this QR code 

The app will guide you through a full test of your device, the results will help us to diagnose the problem.

- Enter the code: 49718
- Follow the instructions on the app.
- Submit clicking 
Aftercare Claim

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Cracked It C.I.C. is a registered Community Interest Company No. 10114176 

Cracked It Repairs Limited is a registered company No. 11251314

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